Refund Policy

Refund Policy

Effective Date: August 10, 2026

At Lynx Beauty Lounge, we are committed to providing high-quality services and products. Due to the nature of our business, the following Refund Policy applies.

Services

All beauty services are final sale and are non-refundable.

If you are dissatisfied with your service, please contact us within 48 hours of your appointment. We may offer a correction or adjustment where appropriate, at our sole discretion. Refunds will not be provided for changes of mind, personal preference, or allergic or biological reactions.

Deposits

All deposits are non-refundable. Deposits secure your appointment time and compensate for reserved booking availability.

Cancellations & No-Shows

Please refer to our Booking & Cancellation Policy for complete details regarding cancellations, no-shows, late arrivals, and applicable fees.

Retail Products

• Unopened and unused retail products may be returned within 7 days of purchase for store credit only.

• Opened, used, or damaged products cannot be returned or exchanged for hygiene and safety reasons.

Gift Cards & Memberships

Gift cards, memberships, prepaid packages, and promotional purchases are non-refundable and cannot be redeemed for cash, except where required by law.

Chargebacks

If you have a concern about your purchase or service, please contact us so we can resolve the issue. Fraudulent or unjustified chargebacks may be disputed and pursued through the appropriate legal or collection process.

Policy Acceptance

By booking an appointment or purchasing a product, gift card, membership, or package, you acknowledge that you have read, understood, and agree to this Refund Policy.